Engage your customers with the Queues app in Microsoft Teams

Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Gelom Technologies for help designing a Teams strategy that meets your service goals.

Frequently Asked Questions

What is the Queues app in Microsoft Teams?

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Engage your customers with the Queues app in Microsoft Teams published by Gelom Technologies

Gelom Technologies Limited is a Kenyan company established since 2019. Gelom Technologies core business is Value-Added Distributor (VAD), Value-Added Reseller (VAR) and Systems Integration (SI).

We specialize in cyber security, digital transformation and drones technology.

Our cyber security products and services are for both information technology (IT) & operational technology (OT). In this business segment we cover the following areas: strategy & risk management, digital trust, threat management and cloud security through partnership with leading global players and manufacturers.
Our digital transformation products and services include the following solutions: electronic documents signing, contract lifecycle management, document generation, contract negotiation, e-learning softwares, supply & blockchain solutions.
Our Unmanned Aerial Vehicles (Drones) solutions are for construction, mining, survey, mapping, utilities inspection, precision agriculture and logistics.

We have strong business alliances with major technology companies most of whom are leaders in noticeable market research organizations like Gartner Magic Quadrant. They include but not limited to IBM, Kaspersky, BlackBerry, DocuSign, Radware, Sophos, Inspira Enterprises, SMART Technologies and Microdrones.

With the global technology trends towards IT/OT Security, Digital Transformation and Unmanned Aerial Vehicles over the last few years, Gelom Technologies Ltd has developed skills to enable the integration of these and other technologies to provide unique and innovative solutions that meet the specific customer’s needs.

We have selected best of breed products that integrates seamlessly to deliver the reliability, performance, security and scalability that business demands. In making the choices, we always consider our technical support strengths and are certain that Gelom Technologies will be able to fully support the deployed solutions.

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